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Hours
Sublime is open Tuesday through
Saturday, 9am to 6pm. For appointments during these hours please contact the
front desk at 229-253-9566.
Salon Policies
Hours
Appointments
Cancellations
Guarantee
Returns
Personal Information
Hours
Sublime is open Tuesday through
Saturday, 9am to 6pm. For appointments during these hours please contact the
front desk at 229-253-9566.
Appointments
On the day of your appointment
please arrive on time to ensure that you will receive you complete service or
services. If you are running late we will do everything we can to accommodate
you. If you are running excessively late please keep in mind that you may need
to reschedule your appointment for another time if we are not able to work you
in.
We encourage all of our clients to book out appointments as far as
possible to ensure you receive the services and stylist of your choice. When
your schedule conflicts with previously booked appointments, please call the
front desk and inform them of you situation. We will do everything in our power
to reschedule your appointment at a convenient time for you. If no appointments
are available for the time you are requesting we will give you a couple of
options:
1. Recommend a time when the stylist of your choice will be available.
2. Placing you on the cancellation list for the Stylist and time you are
requesting.
3. Booking an appointment with another stylist here at Sublime.
Note:If you swap appointments with a friend, please call the
front desk and make them aware of the change.
Cancellations
If it becomes necessary
to cancel an appointment we ask that you give us a minimum of 24 hour notice.
Guarantee
All products and services at
sublime are guaranteed to meet your expectations. Quite simply, we aim to please
and offer the best in products and services. If at anytime you are not satisfied
with a service or product , please bring this to the attention of the front desk
and we will be happy to correct the issue. Again, any problem you have at
Sublime, large or small, we want to hear about it. This will enable us to
continually offer the best services and products to our clients.
Returns
Products returned within 30
days of purchase will be eligible for a full refund. All products returned after
the 30 days can be exchanged for Salon credit or another product. Our goal is
for our clients to leave with products that they need and work well for them. If
you purchase a product and it is not working for you, bring it back and we will
find something that does work for you.
Personal
Information
Sublime is the sole owner of the information
collected in the Salon. We will not sell, share, or rent this information to
others in any way that varies from what is disclosed in this
statement. We also do everything in our power to protect your personal information. All sensitive information is restricted to the management. Only employees who need the information to perform a specific job (for example, Salon Coordinator) are required to sign non-disclosure agreements before being granted access to personally identifiable information.
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